Your partner in pension and employee communications


Consulting icon


Linking your people and your business strategies is essential if you are to achieve your organisational goals. As your business partner we will really get to know your business, your market, your culture and your goals. The solutions that we deliver are tailor made, creative and designed to provide a first rate member or employee experience.

Our consultants will bring in Concert's wider resources as and when they are needed and can create strategic plans to link those resources to your goals and timelines.

Consulting services:

  • Strategic planning
  • Employee research
  • Copywriting
  • Project management
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With employees being subjected to ever more sophisticated marketing techniques in their everyday lives, it becomes clear that a more marketable approach is required to achieve the impact that work-based initiatives deserve.

Whether we are designing for web or paper our design team works closely with our copywriters and consultants to ensure that we create targeted communications that really bring the subject matter to life.

Design services:

  • Graphic design for print and online
  • Illustration
  • Branding and sub-branding
  • Video and interactive storyboarding
  • App interface creation
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Concert create websites that combine the very highest standards of functionality, navigation, and access. Our web developers build front and back end solutions – making your data work for you by bringing it front and centre to spellbinding web interfaces. Whether we are building for Total Reward, Flexible Benefits or pensions, linking the member to their data can reduce costs and transform the member experience.

Digital services:

  • Website build and development
  • Content management systems
  • App development
  • Calculators and modellers
  • Video
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At Concert we don’t do ‘off the shelf’ communications. Every project we undertake is tailor made. We can, however, take things a step further by creating truly member-specific communications. What better way to promote appreciation, understanding, and calls to action?

Personalisation services:

  • Total Reward statements and pension statements
  • Data-led promotional communications
  • Personalised member booklets
  • Member specific and secure website content
  • Personalised, data-driven digital animations
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Paper-based communication may be on the wane but there are some instances when nothing else will work as well. With data-security and cost-control high on everyone’s agenda, we only work with ISO 27001 accredited printers who are able to offer our clients outstanding quality, reliability, and value.

Last year we produced over two million pieces of pensions and employee benefit communication.

All our printers are fully ISO 14001 - which means they operate environmentally friendly systems and practices.

Print services:

  • Total Reward Statements and Pension Statements
  • Data-led promotional communications
  • Personalised member booklets
Related services icon

Related services

As part of the Buck family, you have access to a range of additional consulting, technology, and administration solutions across the pensions and benefits spectrum. And with our newly-amplified capabilities through the addition of Caburn Hope, you can also take advantage of broader strategic employee and change management communications expertise: