We’re bringing our ability to design, develop, and deliver outstanding engagement solutions to a wider world.
We know it’s a big, complex world out there so at Concert, a Gallagher company, we like to change how people think and act by refining that complexity. We’re good at it too – providing pensions and employee benefit communications services to over three million employees and plan members.
As the challenges faced by our clients evolve and develop, so must we. As part of the Gallagher family we can broaden our offering and bring new technologies to bear more quickly – combining our ‘boutique’ style with real scale and our creative drive with best-in-class technical thinking.
News and insights
Concert is now a Gallagher company
Arthur J. Gallagher & Co. today announced it has completed the previously disclosed acquisition of the partnership interests of BCHR Holdings, L.P., dba Buck.
Read more →A "Back to Pensions" Budget?
Jeremy Hunt’s recent announcement was widely dubbed the “Back to Work” Budget, but the measures impacting pension taxation give the industry a chance to remind the nation that pensions are really rather good.
Read more →Don’t let your employees get caught out by pensions tax!
In this world nothing stands still, and that goes for the pensions landscape as rule changes over the years have made retirement planning ever more challenging.
Read more →Protect the assets of your employees and their next of kin
Do you know how many of your employees have completed a death benefit nomination form? We find that this is a common engagement issue, with typically low rates of completion. In the event of the death of an employee without a nomination form, delays, complications and the potential for benefits to go to the estate (potentially incurring tax) can all arise. HR teams can take some simple steps to provide employees with peace of mind that their next of kin will be provided for.
Read more →Spotlight: Our work with clients
Case studies

The RBS Group Pension Fund had a problem!
Fund members could access their records via their administrator’s self-service platform, but feedback was that this wasn’t intuitive, and made it difficult for members to find what they wanted, or to get answers to their questions.
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BT digital strategy
The BTPS has over 450,000 members. Concert provides communications consultancy service and has implemented a new digital strategy to engage the membership. The Trustee felt that members were not sufficiently engaged and so carried out some qualitatative research – which confirmed this suspicion.
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