We’re bringing our ability to design, develop, and deliver outstanding engagement solutions to a wider world.
We know it’s a big, complex world out there so at Concert, a Buck company, we like to change how people think and act by refining that complexity. We’re good at it too – providing pensions and employee benefit communications services to over three million employees and plan members.
As the challenges faced by our clients evolve and develop, so must we. As part of the Buck family we can broaden our offering and bring new technologies to bear more quickly – combining our ‘boutique’ style with real scale and our creative drive with best-in-class technical thinking.
We’ve recently welcomed Caburn Hope, a strategic employee communications agency, into the fold. The addition of Caburn Hope complements and amplifies our current capabilities by strengthening our employee communications offering. Our shared approach, providing tech-enabled, personalised solutions, means our new full-service, employee communications practice in the U.K. will have a positive impact across the entire member and employee experience.
We’re still Concert. But with the addition of Caburn Hope – and as part of Buck -- we’re better.
News and insights
Global Day of Parents
Employers and employees alike have strived for a ‘work-life balance’ ever since the term was coined. As we all know, maintaining a good work-life balance will improve overall happiness and wellbeing, and in turn contribute to a healthy environment whilst at work.
Read more →Should employers be worried about long Covid?
In January this year, MP Layla Morgan told the All-Party Parliamentary Group (APPG) that there were an estimated 300,000 people living with long Covid. Ms Moran went on to warn more than half of people hospitalised experienced ongoing symptoms six months later, and of those who were not hospitalised due to Covid, one in 10 still experienced symptoms three months later.
Read more →Buck podcast series – episode five
The fifth episode in Buck’s Talking tomorrow, today podcast series is out.
Read more →Tomorrow we will be millionaires
Sadly, pension scammers are more likely to become millionaires than you are. There are more cases of fraud in the UK each year than any other type of crime. In case you were not aware of the scale of the problem, a report published by the police a couple of years ago confirmed that there were 842 known organised crime groups – involved in fraud – operating in the UK alone.
Read more →Spotlight: Our work with clients
Case studies
The RBS Group Pension Fund had a problem!
Fund members could access their records via their administrator’s self-service platform, but feedback was that this wasn’t intuitive, and made it difficult for members to find what they wanted, or to get answers to their questions.
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BT digital strategy
The BTPS has over 450,000 members. Concert provides communications consultancy service and has implemented a new digital strategy to engage the membership. The Trustee felt that members were not sufficiently engaged and so carried out some qualitatative research – which confirmed this suspicion.
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