We’re bringing our ability to design, develop, and deliver outstanding engagement solutions to a wider world.
We know it’s a big, complex world out there so at Concert we like to change how people think and act by refining that complexity. We’re good at it too – providing pensions and employee benefit communications services to over three million employees and plan members.
As the challenges faced by our clients evolve and develop, so must we. As part of the Buck family we can broaden our offering and bring new technologies to bear more quickly – combining our ‘boutique’ style with real scale and our creative drive with best-in-class technical thinking.
We will continue to lead the way in linking messages directly to identified audiences and creating the media to achieve this.
We’re still the same Concert. But with Buck, we’re better.
News and insights
How schemes can improve member communications during the pandemic
The ongoing pandemic, which has trapped thousands of people at home, divided families and closed offices all over the world, has put great strain on the ways in which we communicate.
Read more →Behavioural economics – part three
Framing is the cognitive bias in which the brain makes decisions depending on how information is presented.
Read more →A decade of data security
We are delighted to announce that for the tenth consecutive year we have successfully completed and passed our ISO 27001 audit.
Read more →Concert, a Buck company welcomes Mark Fawke to the team
Mark has joined us this week as our new Communications Project Manager.
Read more →Spotlight: Our work with clients
Case studies
The RBS Group Pension Fund had a problem!
Fund members could access their records via their administrator’s self-service platform, but feedback was that this wasn’t intuitive, and made it difficult for members to find what they wanted, or to get answers to their questions.
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BT digital strategy
The BTPS has over 450,000 members. Concert provides communications consultancy service and has implemented a new digital strategy to engage the membership. The Trustee felt that members were not sufficiently engaged and so carried out some qualitatative research – which confirmed this suspicion.
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