Happy Christmas from Concert, a Buck company
Well, what it year it has been! Firstly, we know 2020 has been a difficult year for us all and our condolences go out to those of you who may have lost someone during the pandemic.
The lockdown at the beginning of the year saw us adjusting to the ‘new way’ of working from home and the good news was that we were able to continue operating as normal thanks to our business continuity plan that we have in place and regularly test.
So, it was business as usual for us with the exception of everything being done over the phone or by video conference. We helped our clients get through the challenging times by keeping their members updated on service levels as well as providing help and reassurance to members who are more vulnerable, with information and advice on who to contact and where to find information should they need it.
Earlier this year, we welcomed Mollie, Andy, Ollie, Danny and Josh to the team this year and they are flourishing in their roles. We are happy to have them on board!
Everyone here at Concert, a Buck company would like to wish everyone a happy and healthy Christmas. Take care and see you in 2021!